The Task

Helping one of the top 10 retailers in the European Union offer banking services to their over 6 million retail finance customers across three major EU markets.

Our Role

• Provided expert advice in the evaluation the acquisition of a digital wallet helping the client evaluate the pros and cons of the acquisition. As a result the client opted to pursue a more customised solution. 

• Advised on the definition of the project onto two tranches: 

  • a personalised app-based front-end

  • a suitable multi-functional banking platform.

• Provided recommendations on the identification, selection and onboarding of the right design agency to build a bespoke digital and mobile banking offering.

• Supported the firm in their choice of banking platform working with the client’s IT team. 

Impact

• Providing a better set of alternatives to the acquisition of the wallet resulted in savings estimated in excess of €2m.